Terms & Conditions

Last updated: 23/10/25

Welcome to Science Owl Limited. These Terms & Conditions of Sale apply to all purchases made through our website (www.scienceowl.education) and set out the agreement between you (the customer) and us (Science Owl Limited).

By placing an order, you agree to be bound by these terms.

1. About Us

Science Owl Limited

Email: info@scienceowl.education

Registered in England and Wales

2. Products

Our products include educational kits, materials, and digital downloads designed for learning and exploration.

Products are intended for educational use with adult supervision and are not toys for unsupervised play.

We make every effort to ensure that product descriptions and images are accurate. Slight variations in packaging or materials may occur.

3. Orders and Payment

All orders are subject to availability and acceptance.

We accept payments via Stripe (major credit and debit cards).

Prices are shown in GBP (£) and include VAT where applicable.

Your order is confirmed once payment is successfully processed and you receive an order confirmation email.

4. Delivery

We currently ship physical products within the United Kingdom only.

Typical delivery times are 3–5 working days from dispatch.

We are not responsible for delays caused by postal services or other factors beyond our control, but we’ll always do our best to resolve any issues quickly.

Digital products (such as downloads) are delivered via email link shortly after purchase.

5. Returns and Refunds

Please refer to our Returns & Refunds Policy for full details on how to request a return or refund.

6. Faulty or Damaged Items

If you receive a faulty or damaged item, please email info@scienceowl.education within 7 days of receipt so we can arrange a replacement or refund.

7. Intellectual Property

All content, including text, images, designs, and digital files, are the property of Science Owl Limited and protected by copyright law.

You may not reproduce, distribute, or modify our materials without prior written permission.

8. Limitation of Liability

Science Owl Limited is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

Our materials are designed for educational use and should be used responsibly under adult supervision.

9. Governing Law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

If you have any questions about these terms, please email info@scienceowl.education.